Heroes Work Here

Thank you to our nursing staff who work so hard for our patients in normal times, but have really stepped up to the plate during the COVID-19 outbreak. Your work is extremely appreciated and valued.

Creating Memorable
Moments!

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Caring Approach in
Everything We Do!

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Choosing the Road
To Recovery...

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COVID-19

In order to keep our residents, their personal representatives and families, and the public informed of COVID-19 cases, the center is providing information whenever a new positive case of COVID-19 is confirmed or whenever three or more residents or staff show signs of respiratory issues within a 72-hour period.

Date of most recent confirmed infection of COVID-19

11-18-22

Date of most recent occurrence of three or more residents or staff with new-onset of respiratory symptoms within 72 hours of each other

07-20-22

The center is doing everything possible to limit the spread of the virus, including adhering to guidance from federal, state, and local health and policy authorities.

Get additional information on mitigating steps the center is taking to prevent and control the spread of COVID-19, as well as cumulative information on COVID-19 cases at the center, can be found below.

Learn More
Your Health is in Good Hands

We are taking initatives to keep our residents and staff safe.

See what we're doing



SERVICES

Short-Term Stay After Hospital Admission

Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. Patients may also request a short-term Respite in-patient stay for periods of a few days to several months.
READ MORE

In-Patient Residential Stay

Patients that require a permanent in-patient stay may be admitted from the Hospital, Assisted Living Facility or Home after receiving an admission order from their primary physician.
READ MORE

Specialty Programs

Our Center is focused on adding specialty clinical programs to better serve patients. In some cases, additional training and education can be provided for staff on specialized equipment and treatment programing that may enhance recovery times. SEE ALL SPECIALTY PROGRAMS

SEE ALL SERVICES

FEATURES

Admissions 7 Days per Week

Private/Semi Private Rooms

Landscaped Grounds

Therapy up to 7 Days per Week

Rehabilitation Gym

Activities

TAKE A TOURADMISSIONS INFO

INSURANCES ACCEPTED

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optimum Logo
medicaid Logo
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            [type] => reviews
            [id] => 38196314
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                    [review] => My dad received excellent care and therapy from a very caring, responsive, and professional staff.  The facility is very well maintained, Dad loved the food, and we are so appreciative of everything that the staff did to help us through this difficult season of his life!
                    [rating] => 5
                    [reviewer] => Ginni Crandall
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                            [user] => Tom O'Neill
                            [response] => Dear Ginni, thank you so much for the 5-STAR Review and your positive feedback about the quality care your father received while on his Road to Recovery at our Center! We are always very happy to hear good things from our residents, friends, and their family members.
                            [status] => Posted
                            [response_date] => 2022-11-21 08:49:10
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            [id] => 38179842
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                    [review] => Giving 3 stars, rather than 2, only because there are some kind, helpful staff members and I don't want a poor experience to completely overshadow their efforts.  Communication challenges are a reality here...no continuity with patient-facing personnel so requests typically require multiple attempts, and often family interference,  to get answers and/or action. Dropped balls with the facility Dr. recommending a hospital procedure,  but when family followed up on it 5 days later, the Nurse wasn't even aware of the order from the Dr.! They then resolved it same day, but why did it take family following up to get this going when the Dr already ordered it?! Several situations where patient/family interference was needed, often repeatedly,  which does not provide for a positive experience,  overall. Really hope communication protocols are reviewed to save others from such frustrating experiences.
                    [rating] => 3
                    [reviewer] => Terry L
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                    [review_date] => 2022-11-12
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                            [user] => Tom O'Neill
                            [response] => Dear Terry we're very sorry that you felt there was a negative experience for your family member at our Center.  The team of Health Care Professionals at Arbor Trail Nursing & Rehabilitation Center strive to provide quality treatment and service for our Residents and their Family Members. We would like to know more about your experience and ask that you please click on the link and provide your contact information so we can reach out to you: http://reviews.wearekymera.com/38181650/i or if you prefer, please call our Center Administrator directly at (352) 637-1130 to schedule a meeting at your earliest convenance.
                            [status] => Posted
                            [response_date] => 2022-11-14 10:16:50
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                    [review] => Beautiful place! Wonderful staff and residents!
                    [rating] => 5
                    [reviewer] => Sarah West
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                            [response] => Dear Sarah, thanks for the positive feedback and 5-STAR Review! We're always happy to hear good things from our residents, friends, and family members.  Please know we are here for you and your loved ones anytime you should need us.
                            [status] => Posted
                            [response_date] => 2022-10-26 14:28:06
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                    [review] => I work EMS and I have to say please don’t put people you care about in the so called “Rehab and Skilled Nursing Facility”. I’ve had my fair share of places this is the worst in Citrus county I recommend Cypress Cove 100%. The song By Ozzy Osbourne (Patient Number 9) is this place in a nut shell. Once night time hits there understaffed and during day there over staffed to show how “wonderful” they are. Why do you think they have a curfew for family members…. They don’t wanna show you the true side of the sun. But us in EMS get to see the true side.
                    [rating] => 1
                    [reviewer] => The Egg
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                    [review_date] => 2022-09-13
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                            [user] => Tom O'Neill
                            [response] => Dear Mr. Egg, We are truly saddened that your experience at our Arbor Trail Nursing & Rehabilitation Center was not up to your expectations. Our Team of Health Care Professionals take bad reviews very seriously, and we would like to ensure that your experience is better next time you visit. We would like to know how to contact you and ask that you please fill out the form on this link: http://reviews.wearekymera.com/38034944/i or if you prefer please call our Center Administrator directly at (352) 637-1130 to schedule a meeting at your earliest convenience so that we can work together to resolve your concerns.
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                            [response_date] => 2022-09-13 15:06:40
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            [id] => 37962272
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                    [review] => The service and the place isn't that great the food sucks it's overcooked and dry the CNAs don't do much of all much of anything there's only a couple that work the therapy isn't that bad but overall I would give it to two and a half to three
                    [rating] => 3
                    [reviewer] => Emory Johnson
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                    [review_date] => 2022-08-21
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                            [user] => Tom O'Neill
                            [response] => Hello Emory, thank you for your feedback. It really helps us improve our business. We appreciate you taking the time to share it with us.  Please call our Administrator directly at (352) 637-1130 to schedule a meeting at your earliest convenience. We would like to improve your experience at our Center.
                            [status] => Posted
                            [response_date] => 2022-08-22 09:59:20
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                    [review] => Amazing facility; extraordinary asset to my family. I first heard about Arbor Trail (AT) when my father was in Citrus Memorial Hospital at Inverness FL for COVID. He was 87 years old at the time and came extremely close to dying, according to the doctor on duty. He survived, miraculously, and after a month in the hospital, he needed ongoing rehabilitation to build sufficient lung/breathing capacity. AT was highly recommended by a medical professional and he was subsequently admitted there. During his 3 to 4 weeks at AT, through physical therapy, daily medical attention, nutrition oversight, and excellent overall care, he left in better physical and mental health than he'd been at any point during the previous 3-years. More recently, he experienced life-threatening head trauma, suffering two subdural hematoma's, which required several days in critical care at the head trauma center in Ocala. Like before, he needed high quality rehabilitation. I didn't hesitate in arranging a return to AT. After 2-months he was released and is now at an Independent Living facility. He is functioning about as well as an 88 (almost 89) year-old man can. His latest miraculous recovery is directly attributable to the exceptional professional and personal care he received at AT. I am an objective, though often critical, evaluator who places tremendous value on pertinent customer reviews. When I take the time to write one, it is done with utmost honesty and objectivity- for the express purpose of helping the reader make informed decisions, especially concerning the health of loved ones. I have witnessed, first-hand, the exceptional rehabilitation services provided by Arbor Trail. I highly recommend their services. G. M.
                    [rating] => 5
                    [reviewer] => Dr. Greg Murray
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                    [review_date] => 2022-07-15
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                            [user] => Tom O'Neill
                            [response] => Hello Dr. Gregory, thank you so very much for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.  The team of Health Care Professionals at Arbor Trail Nursing & Rehabilitation Center is very proud of the care and services we provide to our Residents and their Family Members.  We are honored that you selected our Center to provide care for your father while on his Road to Recovery.  We are here for you anytime.
                            [status] => Posted
                            [response_date] => 2022-07-18 08:12:58
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            [id] => 37776692
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                    [review] => Love this skilled nursing facility. The staff are very professional and willing to do anything to make sure that their patients are happy and satisfied and receive the rehabilitation that they need so that they can go home and continue to
flourish. Thank you Arbor Trail for continuing to provide exemplary care to your patients!! You are an asset to Citrus County!!
                    [rating] => 5
                    [reviewer] => Mindy W
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                    [review_date] => 2022-06-16
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                            [user] => Tom O'Neill
                            [response] => This is great news! We're so happy to know that you had a good experience.
                            [status] => Posted
                            [response_date] => 2022-07-08 15:59:18
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            [id] => 37776693
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                    [review] => Great staff. Clean place and the best Therapy!
                    [rating] => 5
                    [reviewer] => Lucas Coffman
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                    [review_date] => 2022-06-14
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                            [user] => Tom O'Neill
                            [response] => Hello Lucas, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.  The team of Health Care Professionals at Arbor Trail Nursing & Rehabilitation Center are very proud of the quality care and services they provide to our Residents and their Family Members.
                            [status] => Posted
                            [response_date] => 2022-07-08 16:00:27
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                    [review] => My mother was a patient there for 5.5 months, December through May. We could not have been more pleased with the care given her, the compassion & encouragement shown her, and the assistance provided to us, her family members. Lots of support and activities are made available for the patients and residents. Mom's only complaint was the food -- which is understandable, when an institution has so many dietary restrictions to attend to -- though she loved the meat loaf. :o) Kudos to the entire Arbor Trail team -- you are in a challenging and often unappreciated line of work! Thanks for everything.
                    [rating] => 5
                    [reviewer] => Debbie Hirshson
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                    [review_date] => 2022-05-25
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                    [review] => Beautiful gym that has all the equipment to get better!  A full kitchen in the gym to allow you to practice before you go home. Great team here
                    [rating] => 5
                    [reviewer] => Taylor Holt
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                    [review] => My friend was staying here to get rehabilitation so she could go home. My friend would need help setting up so she could eat or breathe easier or getting a bedpan and it took forever for a nurse to get in there to help her. She ended up having an accident in the bed and it took an hour for them to get her all cleaned up. I know times are tough right now but there is no excuse for not taking care of a patient. This is unacceptable.
                    [rating] => 1
                    [reviewer] => Kathy Vasques
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                    [review] => This place was good for the first day and then it escalated quickly. They didn’t do anything they said they would. Wouldn’t shower her, took 20 minutes to shut off an alarm, and when we would ask why they would just get defensive. I understand they may be short staffed and I’m so grateful to anyone who tries to take care of others but this place was not it. One day my dad and I went to check on my mom and she was sick. No one told us anything or even thought of alerting us. To me, that is neglect. She had to be rushed back to the hospital. I wouldn’t recommend this place to anyone.
                    [rating] => 1
                    [reviewer] => Mikayla Scott
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                    [review] => There were so many infractions inside of this facility. Once the state evaluators and family visitors leave, the “smiles” and friendly “masks” come off. This is when the residents retreat back to not being treated with proper care. I physically had to run numerous roaches away from crawling on the patients as well as in their beds. I witnessed a patient BEG for help to be gotten up out of bed (which was safe for her to do so) and simply sit up and talk with other human beings. A nurse shunned her as if she didn’t matter and stated, “I don’t have time for that. You’ll be ok.” There were a handful of aides and nurses that were genuinely kind. However, the bad heavily outweighed the good. Patients were left to lay in feces and soiled linen for long periods of time. The ones that were able to speak, were constantly ignored by nurses. The patients that were non-verbal were denied care for even longer periods of time. It is unhealthy and unsafe. The situation was simply heart wrenching to say the least. I’ve traveled to many facilitates in my career and this one sadly falls to the bottom of the barrel.
                    [rating] => 1
                    [reviewer] => Kathryn Jones
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                    [review_date] => 2021-11-19
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                    [review] => I never write reviews this place will kill you love one from lack of care. Nurse Cindy needs to be fired for so many reasons.  I am not going into personal information but please run away. The reason they have opening is because they the worst
                    [rating] => 1
                    [reviewer] => Gail Mcmath
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                    [review_date] => 2021-10-24
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                    [review] => I would NEVER send a loved one to this place again. My 81 year old mother was there for a month. Many (not all) of the nurses were rude, inconsiderate and uncompassionate. I actually feared for the safety of my mother. I had to escalate situations that should never have occurred to upper management. I only gave one star because it doesn't allow me not to give any.
                    [rating] => 1
                    [reviewer] => Mary Sherlock
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                    [review_date] => 2021-09-15
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                    [review] => Dirty facility, rude workers and rude residents. I will not return their for work.
                    [rating] => 1
                    [reviewer] => Jennifer Sky
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                    [review_date] => 2021-08-29
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                    [review] => Not recommend at all.
                    [rating] => 1
                    [reviewer] => cathy White
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                    [review_date] => 2021-08-12
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                    [review] => The staff is very professional. You can tell they really care for the residents by the care they provide. Definitely the right place to send your loved ones
                    [rating] => 5
                    [reviewer] => Tony Garza
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                    [review_date] => 2021-06-06
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                            [Review Text Prior To Jun 3, 2022] => The staff is very professional. You can tell they really care for the residents by the care they provide. Definitely the right place to send your loved ones
                            [Review Text Prior To Jun 6, 2022] => Share review
                            [Review Text Prior To May 14, 2021] => The staff is very professional. You can tell they really care for the residents by the care they provide. Definitely the right place to send your loved ones
                            [Review Text Prior To May 25, 2021] => 
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                            [user] => Tom O'Neill
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                    [review] => Wonderful staff!!! Clean and friendly environment. All around a great facility to have your loved ones at.
                    [rating] => 5
                    [reviewer] => Natalie Graham
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                    [review_date] => 2020-11-19
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                    [review] => This is the most unorganized company I have ever worked for, no orientation or training and it’s infested with cockroaches. Residents do not get washed daily and wound dressings that should be changed daily stay on for days at a time. I have never given anywhere a bad review, until now. This is not a good place to work, or a place I would ever put my family member.
                    [rating] => 1
                    [reviewer] => Kathryn Bullins
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                    [review_date] => 2020-09-25
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                            [Review Text Prior To May 14, 2021] => This is the most unorganized company I have ever worked for, no orientation or training and it’s infested with cockroaches. Residents do not get washed daily and wound dressings that should be changed daily stay on for days at a time. I have never given anywhere a bad review, until now. This is not a good place to work, or a place I would ever put my family member.
                            [Review Text Prior To Nov 26, 2020] => This is the most unorganized company I have ever worked for, no orientation or training and it’s infested with cockroaches. Residents do not get washed daily and wound dressings that should be changed daily stay on for days at a time. I have never given anywhere a bad review, until now. This is not a good place to work, or a place I would ever put my family member.
                            [Review Text Prior To Nov 27, 2020] => Report review
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            [id] => 31494545
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                    [review] => This is the most unorganized company I have ever worked for, no orientation or training and it’s infested with cockroaches. Residents do not get washed daily and wound dressings that should be changed daily stay on for days at a time. I have never given anywhere a bad review, until now. This is not a good place to work, or a place I would ever put my family member.
                    [rating] => 1
                    [reviewer] => Kathryn Bullins
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                    [review] => I had the pleasure of working with the staff in this building and the professionalism I have seen has always been top notch. I would not hesitate to place my loved one in this facility.
                    [rating] => 5
                    [reviewer] => Tina Angelo
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                    [review_date] => 2020-01-15
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                    [review] => 
                    [rating] => 5
                    [reviewer] => jeremy ulecki
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                    [review_date] => 2020-01-14
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    [23] => stdClass Object
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                    [review] => Arbor Trail is a great community that offers short term rehab and LTC. With outstanding leadership, you can expect excellent services/outcomes. Look no further Arbor Trail is the community for your loved one.
                    [rating] => 5
                    [reviewer] => Alexandra Quay
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                    [review_date] => 2019-12-18
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                    [review] => I have been a Director of Nursing in many different centers for the last 24 years. Arbor Trail is what one who picture as a “home town” center where everyone knows your name!  We love and care for our residents like family.  Truly Arbor Trail is second to none!
                    [rating] => 5
                    [reviewer] => Mary Anne Sherry
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                    [review_date] => 2019-12-17
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                    [review] => Just left Arbor Trail having Thanksgiving dinner with my mother who is a resident there. Everyone from administrator, director of nursing, activities staff,bookkeeper, and other staff members greeted and served you your meal. I feel like my mother has another caring family at Arbor Trail. Thank You Arbor Trail! Rena Wood
                    [rating] => 5
                    [reviewer] => Joe Wood
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                    [review_date] => 2019-11-21
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                    [review] => Arbor trail is run by very sweet and fun women. It’s a very clean facility that never smells. Highly recommend!!
                    [rating] => 5
                    [reviewer] => Chris B
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                    [review_date] => 2019-11-20
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                    [review] => I was so fortunate to be placed at Arbor Trail for a brief stay. What a wonderful staff who helped me feel at home. I had the best therapists who assisted me in getting stronger so I could come home. I also found that all personal were friendly and respectful. I have so much appreciation ♥️
                    [rating] => 5
                    [reviewer] => Jann Gerstner
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                    [review_date] => 2019-11-20
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                    [review] => The Administrator Kasey is very professional and great to work with.
                    [rating] => 5
                    [reviewer] => Nancy Divona
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                    [review_date] => 2019-11-15
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                    [review] => A beautiful clean facility! The new team is dedicated to providing excellent care for the residents! Take a tour to see the facility & meet the team..you won’t be disappointed!
                    [rating] => 5
                    [reviewer] => Tammie Kelly
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                    [review_date] => 2019-11-12
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                    [review] => I have worked here a short time but am loving every minute of it.  Very nice staff and great residents.
                    [rating] => 5
                    [reviewer] => Sheri Lewis
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                    [review_date] => 2019-10-30
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                    [review] => Such a great place to work. The staff is genuinely caring and really puts your family members first. Therapy staff is absolutely amazing and will go the extra mile !!
                    [rating] => 5
                    [reviewer] => Michael Walker
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                    [review_date] => 2019-10-29
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                    [review] => My Dad is at Arbor Trails for rehab.  It took a couple of days for him to settle in.  The staff is wonderful in assisting him.  They have been patient as he settled into the daily routine.  The house keeping staff keep every thing clean and tidy,  the food has been good and served in a timely manner.  The Therapy Staff have really been patient, understanding and consistent.  The nursing staff has been great to answer questions and assist with his comfort.  Last but not least the management and business staff have helped so much with helping me to under stand this process and assisting me in planning for what is next.  Thanks Arbor  Trails for making us feel like family and at home.
The Tindale Family.
                    [rating] => 5
                    [reviewer] => shirley gorbutt
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                    [review_date] => 2019-10-23
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                    [review] => I have been here for 10 months. I have gained my strength back and I am healthy again. The Therapy Department is Fantastic! They set a program for me and I have been kicking butt and feel awesome. I have hope again. Thank you to all the great staff who have made my  stay so wonderful.
                    [rating] => 5
                    [reviewer] => Ron Dean
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                    [review_date] => 2019-10-04
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                    [review] => They take good care of my dad for me.
                    [rating] => 5
                    [reviewer] => Lecanto Geometry
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                    [review_date] => 2019-09-27
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                    [review] => My mom has had many falls and due to osteoporosis has broken a few bones.  She used to like Arbor Trails for rehab but not this most recent time.  My mom has troubled keeping her O2 levels up. When I went to visit and her lips were blue I asked them to check it.  It was 64!  I also noted that she looked bad and was worried about pneumonia. The Dr ordered that she was to be gotten up and that was never done.  We finally had her go back to emergency roomwhere she was diagnosed with pneumonia.  After ER visit we took her else where for rehab where she is treated well, with respect and watched closely. We will never use this facility again.
                    [rating] => 1
                    [reviewer] => Vallerie Pulcini
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                    [review_date] => 2019-09-11
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                    [review] => 
                    [rating] => 1
                    [reviewer] => Mary Ragan
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                    [review_date] => 2019-05-01
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                    [review] => Excellent facility. Staff is loving and caring towards your loved one. They keep you informed and updated on the care. Facility has group activities for residents. 24/7 access. You can take your loved one out for the day. If there is any issues you can address them and they will rectify immediately.
                    [rating] => 5
                    [reviewer] => Carol Spalla
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                    [review_date] => 2019-04-10
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                    [review] => After a terrible fall in her kitchen, jaw surgery and a stroke, my mother was at Arbor Trails for 60 days. We would give the physical therapy department a 5-Star +++ rating! They got Mom back on her feet and walking at age 93, and did everything they could to help her get back home. She made it home for Thanksgiving, her 94th birthday, and Christmas. After 100 days at home, she decided that it was time for her to become a long term resident.  It is very difficult for someone that age to settle into a facility. The director, Kasey O'Leary and the admissions director, Monica Rose give her one-on-one attention and TLC every day. I often find her having coffee in one of their offices. Mom has a good long term memory but very little short term memory, so she feels safe with them. Everyone watches over Mom. The activities director, Stacy brings her to music events, and listens to audiobooks with her.  Arbor Trails has 164 beds, half are rehab and half are long term residents. The facility is clean and odor-free. There is a sunny courtyard, where residents  and family can visit. We planted one of Mother's favorite flowering bushes in the courtyard. The staff is very loving and professional. No one wants to live in a nursing home, but the food is good, Mother is always clean and it's the next-best thing to home.  Overall, I would recommend this facility.  Thanks!
                    [rating] => 5
                    [reviewer] => Mary Jo Pezzi
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                    [review_date] => 2019-03-19
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                    [review] => 
                    [rating] => 5
                    [reviewer] => PierGiorgio Pezzi
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                    [review_date] => 2019-03-19
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                    [review] => From the beginning we had issues.  We were told they had a lyphodema  specialist for my mom.  We found out they don't.   They took the good compression wraps off and threw them away.  They said her legs would be wrapped every other day.  They weren't.  We brought in her compression boots.  They were put on her twice.  We decided to try care and rehab at home.  Within 15 minutes of getting her home we had to call for an ambulance.  Her leg burst requiring 12 stiches.  She also had a temp of 102 and sepsis.
                    [rating] => 1
                    [reviewer] => Julie Welshans
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                    [review_date] => 2019-02-05
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                    [review] => Dirty, poor care of patients, wrong medicine was almost given.  Only good thing about this place is the therapy dept.
                    [rating] => 2
                    [reviewer] => Sharon Aldridge
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                    [review_date] => 2019-01-20
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                    [review] => Do NOT consider Arbor Trail for fall risk and/ or patients needing memory care. Esp. If no family or friends nearby to closely watch Arbor Trail's care..every week. Our mother broke bones there...requiring MORE surgery...fell other times, suffered other damage from their sometimes neglectful care. She is declining from her disease, but still getting better care..to date..several months at new facility.NOTE..it is your report of deficient care..versus Arbor Trail' s notated official record.  So appealing to Adult Protective Services will be...ineffective.*** If you live far away, hire someone who has permission to discuss treatment and to check on your Arbor Trail patient...every few days.Or...go elsewhere.
                    [rating] => 1
                    [reviewer] => Lee Knutsen
                    [review_url] => https://maps.google.com/maps?cid=4265093706064419174
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                    [review_date] => 2019-01-14
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                            [id] => 7997771
                            [user] => Admin User
                            [response] => Thank you for your feedback, Lee.  Our residents' safety and comfort are paramount to us.  Please contact our Administrator at 352-637-1130 so we may address any concerns you had during your loved one's stay.
                            [status] => Posted
                            [response_date] => 2019-01-14 00:00:00
                        )

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    [43] => stdClass Object
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            [id] => 37776789
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                    [review] => Monica (Director of Admissions) and the physical therapy department are the ONLY good thing about this place. Although the outside is gorgeous, and the inside doesn't look too bad either, its the care and the attention to details that are really bad. The food is TERRIBLE, and its always cold. My dad was given a shower the other night and the water was lukewarm so my dad asked her to turn it up and she said that's it, there's no more hot water. The water from the shower leaks out from the bathroom into the room and almost out into the hallway so you have to have towels ready for that. You hit your call light and you wait 30 minutes for someone to come by. No one can be bothered to talk to you. My dad calls himself an "inmate" instead of a resident. Its a good thing he wont be there that long, because if he was required to stay a long period of time, I would definitely be moving him. I hope this place gets their act together soon.
****UPDATE**** My dad has been there for 31 days now, I will say that Bonnie (director of nursing) and Monica have really gone out of their way to try and rectify some of the issues. My dad is really thriving in Physical Therapy, the rest is a work in progress. He is hanging in there!
*****UPDATE***** Dad was discharged home on Jan 15th. Today is January 28, 2019. When dad was in Arbor Trail, he got an infected spot at the bottom of his lower back incision. When his surgeon saw him on January 8th, he wanted my dad to see wound care. Arbor Trail never had my father see anyone from Wound Care. Last week I took him to wound care clinic for the area at the bottom of his surgical incision - he now has MRSA and has to wear a wound vac. There is a hole in his back the size of a golf ball (maybe bigger) where the abscess had to be removed. If they had taken my dad more seriously and gotten the area looked at sooner, I am sure it would have saved my dad a lot of pain. Just something else he has to deal with now.
                    [rating] => 1
                    [reviewer] => Erica King
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                    [review_date] => 2018-12-18
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                    [review] => This place is wonder. Full of compassionate people the therapy department is second to none. I would definately reference this place for anyone who nerds rehab
                    [rating] => 5
                    [reviewer] => kevin menning
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                    [review_date] => 2018-06-01
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                    [review] => 
                    [rating] => 3
                    [reviewer] => Tara Pomposello
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                    [review_date] => 2018-05-27
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            [attributes] => stdClass Object
                (
                    [review] => My cousin was at Arbor Trails. She hated this place and cried often.  As verified from friends that visited her it was filthy. The food was horrible and often cold. She was on pain medication and was terminal. She constantly had to ask for her medication.  It was constantly late causing her to suffer needlessly.
There was an issue with her bowels. I was talking to her while she was on the bowl one night. An aid walked in the bathroom without knocking and asked if she was done. She said,  "not yet." The aid responded by saying, "I don't have all damn night to wait for you. " Then she slammed the door. My cousin broke down and couldn't stop sobbing saying that it was always like this.
Of all the nurses I found only 2 that treated her with dignity and caring. One was a wonderful man by the name of Bob. My cousin was always happy when he was her nurse.  I'm sorry that I don't remember the other nurses name.
My lovely cousin passed away there.  When friends came to pick up her things 3 days later all her belongings we still in her room never packed up. To add insult to injury her jewelry was gone. My cousin had 4 young children.  This was all she had left and was to go to them.  Of course the police were called and all the people there swore they never saw the jewelry. Her friends certainly did.  These were pieces she always had with her.
HIPA violations were also evident. When I'd call to ask how she passed the night oftentimes no one questioned as to who I was and gave me her medical information.  When friends visited medical charts were in plain view on the counter, OPENED for anyone to view.
If you love your family and friends try to get them out of this facility. If they have any valuables take them with you.  Someone there is stealing and others will sware to it. Stealing from the dead is one of the worst things a person could do.  This is a horrible place to have to spend one's final days on Earth.
                    [rating] => 1
                    [reviewer] => Kathleen Peterson
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                    [review_date] => 2018-04-04
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            [id] => 37776804
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                    [review] => My grandpa had the most terrible experience here. The food was terrible. Better luck else where.
                    [rating] => 1
                    [reviewer] => Daryl Wendel (MusicalDaryl)
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                    [review_date] => 2018-03-18
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                    [review] => Arbor Trail in Inverness is an awesome facility, my grandmother lives there and loves it! Everyone is so friendly and attentive to her.  I am so pleased to that we chose Arbor Trail.
                    [rating] => 5
                    [reviewer] => STACIE BESSLER
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                    [review_date] => 2017-12-11
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                    [review] => The therapy at this facility is incredible and the food is great! Everyone was so welcoming and friendly! Would definitely recommend it!
                    [rating] => 5
                    [reviewer] => Matthew Smith
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                    [review_date] => 2017-12-03
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                    [review] => Arbor Trail is full of compassionate,  caring people that work hard to find what works to meet individual needs. Whether going to therapy or an Activity you are met with encouraging faces that give it that homey feel.  Five stars!
                    [rating] => 5
                    [reviewer] => darlene mcclellan
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                    [review_date] => 2017-12-01
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                    [review] => A wonderful, organized, loving "family oriented" facility. Best facility in Citrus county to work!
                    [rating] => 5
                    [reviewer] => Amanda Renee Harrington
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                    [review_date] => 2017-12-01
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                    [review] => Arbor Trail is a top notch facility and the staff there is extremely friendly. I would highly recommend them for any skilled nursing or rehabilitation needs.
                    [rating] => 5
                    [reviewer] => Dan Jones
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                    [review_date] => 2017-11-30
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                    [review] => Where to I begin? My mom was there for a little over a week. Thankfully, I was able to be there for 5 of those days. This place about broke her. I was absolutely DISGUSTED, when one of the activity directors came out of a door and said hello to my mom while we were walking  and she had an open beer bottle in her hand. I asked her if that was a beer bottle and she confirmed it was but that they were having a gathering in a room and that she wasn't working. I guess that makes it okay to approach a patient and their family then. This is the same woman who attempted to override my comments that was in my mom's best interest for who she is. Her snide smerks to fellow workers were seen too. Then, let's talk about my mother being served peanut and jelly when on her food paper it specifically noted she is allergic to peanuts. Thankfully she was in sound mind to know and not eat it. It was also asked of the social worker to get a paper and label the sides of the closets to help my mom and it never happened until I brought in paper and did it myself. Then, let's talk about the treatment of my mom's roommate. She is confinded to her bed with limited movement. Her granddaughter said someone was supposed to assist feeding her. The 1 and only person who did attempt to feed her brought in the food, gave her a bite, and started yelling at her claiming she was spitting at her. I came around the curtain and she could careless. I said to offer her her drink. I knew she liked that because I spent time assisting her. I was ignored. Her tray of food was removed less than 5 minutes of being in the room. Thankfully, I was able to share with her case manager who came to visit what I observed and my concern. I did observe CNAs change her that were good to her. I will say the 2 female nurses and Bob were attentive to my mom. The PT had a horrible snotty attitude. However, the OT and speech therapist were nice. In the end, I heard from various patient families their disgust too. I haven't been able to stop thinking about the treatment here and be scared for those who have to be there.
                    [rating] => 1
                    [reviewer] => S K
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                    [review_date] => 2017-11-16
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                    [review] => Nasty has roaches dirty facilitie
                    [rating] => 1
                    [reviewer] => Jaden Smith
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                    [review_date] => 2017-08-20
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                    [review] => Best place to send loved ones. Staff is caring and attentive. Always smiling friendly people around to help you whenever you need. Administrator and DON always out in facility helping families and residents. Definitely a nice change from other facilities in the area. Good job Arbor Trail!
                    [rating] => 5
                    [reviewer] => Crys Zow
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                    [review_date] => 2017-07-29
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                    [review] => 
                    [rating] => 3
                    [reviewer] => roger stanley
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                    [review_date] => 2016-02-29
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                    [review] => I was here for several weeks getting IV antibiotics The staff is Amazingly Supportive and extremely dependable..everyone was professional besides the night nurse ..(still don't know her name after 6weeks)...with the long bottle blonde hair..she is just too "good"to help anyone...she should of gotten a certification in nails if she wasn't going  to interact with anyone..meaningfully...thank goodness for the humble hearts that DO work SO  hard with our elderly population..we will all be here one day.
                    [rating] => 5
                    [reviewer] => Samantha SAVAGE
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                    [review] => The staff is no very professional
                    [rating] => 2
                    [reviewer] => Johnny Hardin
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                    [review_date] => 2014-01-06
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REVIEWS

My dad received excellent care and therapy from a very caring, responsive, and professional staff. The facility is very well maintained, Dad loved the food, and we are so appreciative of everything that the staff did to help us through this difficult season of his life!
Ginni Crandall
Beautiful place! Wonderful staff and residents!
Sarah West

View All Reviews